-
What Marketplace Seller Fees Mean For Dealer Part-Exchange Strategy
The introduction of seller fees by Motorway is an interesting moment for the automotive sector. Not because seller fees themselves are unusual. But because it reflects something much bigger happening across automotive…
-
A Decade of Change in the Automotive Customer Journey — What’s Been Solved and What Still Needs Work
Over the past decade, the automotive customer journey has changed significantly. Back in 2017, “online retailing” was gaining real traction — not because it was new, but because the technology had finally…
-
Why Part-Exchange Conversion Is Back in the Spotlight
The industry is talking about part-exchange conversion again. Here’s why dealers are revisiting the PX journey and what’s changing.
-
Why Condition-Led Underwrites Are Becoming a Repeatable Model
A recent condition-led vehicle sale shows a repeatable shift in how vehicles move through the trade. Here’s why capturing condition earlier is changing acquisition, underwriting and disposal.
-
Why Many Dealers Still Leave PX Margin on the Table
Most dealers know part-exchange creates margin — yet many still feel they aren’t maximising it. This article explores where PX value is often lost and why better conversations, process and leadership can unlock hidden opportunity.
-
Why Part Exchange Remains the Biggest Driver of Dealer Margin
Part exchange drives dealer margin, but capture rates are dropping. What changed — and where has the PX opportunity moved?
-
Why the Future of Car Dealerships Will Be Defined by Responsiveness
The automotive retail landscape is changing faster than many businesses realise. Recently, Mike Allen of Cambria Private Capital summed up the shift perfectly: “The strongest dealers over the next decade won’t be…
-
90% of Car Shoppers Prefer a Dealership Where They Can Start the Buying Process Online
Interesting stats from V12 Data 56% of shoppers would buy more cars if the process was easier. Auto sales could rise about 25% if the retail experience improves. 99 of 100 automotive…
-
Can you really sell a car with a chat bot? A guest opinion – Tim Mercer
Does your online purchasing proposition satisfy all your “in the moment” customers’ expectations? Imagine if you could extend the online shopping journey and capture the condition of the part exchange, review from…