Capture vehicle condition before the showroom visit

Most part exchange enquiries still begin with registration, mileage and contact details.
That creates optimistic expectations, reactive negotiation and unnecessary margin risk.

DRS remote part exchange appraisal software enables dealers to capture structured vehicle condition data at the enquiry stage — before the customer visits site.

Customers complete a guided self-appraisal in minutes, uploading images and answering condition prompts designed to reveal the details that truly affect value.

This insight flows directly to the dealership, allowing teams to review submissions early, identify risk, estimate reconditioning costs and agree realistic valuations with confidence.

Completed self-appraisals also create higher-intent enquiries, giving sales teams warmer conversations and focusing time on customers who are genuinely progressing toward a deal.

The result is fewer surprises, stronger negotiations and improved deal completion.

Keep your customers engaged throughout the enquiry process

Once vehicle condition is captured early, maintaining momentum becomes critical. Today’s car buyers expect flexibility and progress without delay.

DRS allows customers to complete a guided self-appraisal in minutes, at a time and place that suits them. This remote part exchange appraisal process keeps customers engaged in the moment rather than relying on call-backs or delayed follow-ups.

DRS acts as an additional engagement option within the enquiry journey, giving dealers flexibility to introduce it when it best supports momentum — without replacing existing conversations or sales processes.

This active participation increases commitment, reduces drop-off and supports smoother progression from first enquiry through to appointment or confirmed deal.

Why it matters

Accurate part exchange decisions create better outcomes for both customers and retailers.

For your customer

  • One clear, joined-up journey — part exchange and purchase progress together rather than across disconnected platforms.
  • Convenient guided self-appraisal completed in minutes, anywhere and at any time.
  • Clear expectations set earlier in the process through condition-led information.
  • Greater transparency and confidence in how their vehicle is assessed.
  • A smoother route to completing their next vehicle purchase.

For the retailer

  • Remote part exchange appraisal insight before the vehicle arrives on site.
  • Higher-intent enquiries through completed self-appraisals.
  • Greater control of the customer journey and reduced reliance on third-party valuation platforms.
  • Less late-stage renegotiation and fewer valuation surprises.
  • Improved margin protection through earlier risk and preparation insight.
  • Earlier triage of part-exchange suitability before it disrupts the deal.
  • Flexibility to route non-retail PX vehicles while still progressing the sale.
  • Works alongside existing DMS, CRM and valuation tools.

Find out more

DRS fits naturally into the way dealers already handle enquiries — adding clarity and momentum without disruption.

  • Introduce DRS at the right moment – Share a branded appraisal link during an online lead, phone call or live enquiry.
  • Customers complete a guided self-appraisal – Upload photos and answer structured condition prompts in minutes.
  • Dealers review submissions early – Identify risk, estimate reconditioning and agree realistic valuations before the visit.
  • The deal progresses with confidence – The part-exchange conversation moves forward without delay or drift.

This keeps the part-exchange conversation moving forward instead of becoming a point of friction or renegotiation later.

Guided, condition-led self-appraisal
Capture vehicle condition before the showroom visit

DRS is built for independent and franchised dealers who want more control of the part-exchange journey without changing how they already sell cars.

Particularly suited to dealers who:

  • Handle enquiry-led part-exchange across multiple channels
  • Want earlier visibility of vehicle condition and reconditioning risk
  • Experience late-stage valuation friction or renegotiation
  • Prefer to keep the customer journey inside their own sales process

DRS works alongside your DMS, CRM and valuation tools — acting as an additional insight and engagement layer, not a replacement.

For dealers handling part exchange and “sell my car” enquiries who want greater control, choice and convenience

A pricing model aligned to real outcomes.

DRS is designed to be self-funding for most dealers, with costs aligned to real activity rather than speculative leads or fixed volumes.

Pricing is structured around:

  • Platform access
  • Completed customer appraisals
  • Genuine part-exchange engagement

This means dealers pay where value is created — typically offset by improved conversion, reduced renegotiation and stronger margin protection.

Pricing is discussed based on dealer size, enquiry volumes and intended usage, ensuring the platform fits comfortably within existing operational budgets.

No buyer fees.
No forced routes.
No need to change your existing systems.

Simple, outcome-aligned pricing designed to be self-funding