Will your applications work on any device?
Yes. DRS tools are fully web-based and responsive, meaning drivers and customers can complete appraisals on any modern smartphone, tablet or desktop without downloading an app.
Do customers need to install anything?
No. Customers receive a secure link via SMS, email or website enquiry and complete the self-appraisal in their browser. The process takes just a few minutes and requires no downloads.
Can the self-appraisal be branded to our business?
Yes. The entire journey can be branded to match your website and communications, ensuring a consistent customer experience and keeping your business front-and-centre throughout the appraisal journey.
How long does a customer self-appraisal take?
Most self-appraisals are completed in under 5 minutes. The guided journey makes it easy for customers to capture the key images and information needed to understand vehicle condition.
What happens if a customer loses connection mid-appraisal?
Progress is automatically saved. Customers can resume the appraisal using their original link, ensuring enquiries are not lost due to connectivity issues.
How will we know when an appraisal is completed?
You receive instant email or SMS alerts when a customer completes an appraisal. All submissions are available in the DRS admin portal for review and follow-up.
Where do the appraisals appear once completed?
All submissions feed directly into the DRS administration portal, giving your team a central place to review vehicle condition, manage enquiries and take next steps.
Can DRS integrate with our CRM or DMS?
Yes. DRS is designed to integrate with websites, CRMs and DMS platforms via APIs and existing integrations. This ensures appraisal data flows into your existing workflow without duplication.
What is the benefit of capturing vehicle condition early?
Capturing vehicle condition at the start of the journey reduces valuation surprises, supports better conversations and allows teams to agree realistic figures earlier — improving trust and deal completion.
Does DRS replace our existing buying or remarketing partners?
No. DRS supports your existing strategy. Vehicles can remain within your own network, be shared with trusted buyers, or optionally routed to Freeway Motors. You stay in control
Can we estimate reconditioning costs from submissions?
Yes. Structured imagery and condition data allow teams to identify damage earlier, estimate preparation costs and make informed decisions before the vehicle arrives on site.
Can this help reduce negotiation time in the showroom?
Yes. When vehicle condition is known earlier, conversations become clearer and more realistic, reducing renegotiation and saving time for both customers and sales teams.
Is the platform suitable for leasing or fleet companies?
Yes. Driver Self Appraise is widely used by leasing and fleet providers to capture vehicle condition before handback, supporting early conversations around repair, recharge, purchase or return.
Is there a long-term contract?
No long-term contracts are required. The platform is designed to scale alongside your enquiry and appraisal volumes.
How is DRS priced?
DRS uses a simple licence plus usage-based pricing model aligned to completed appraisals. This ensures costs scale alongside real platform usage and vehicle opportunities created.
How do we get started?
Simply contact us to arrange a short demonstration. We’ll help you identify where DRS fits into your enquiry and vehicle lifecycle journey and guide you through the onboarding process.